FAQ
Q1. Do you have your own factory?
A: Yes, we have our own factory,the quality can be controlled
directly, the construction period can be adjusted well, also the
process can be changed flexibly according to customer requirements.
Q2. What is your production time?
A: For in-stock items, we can send you your merchandise within one
day after we confirm your payment. For custom merchandise, jewelry
display delivery time is approximately 15-30 days, and packaging
products (box, paper Bags and bags) about 15- 25 days.sample:The
sampling time for jewelry display and packaging products is 7-15
days.
Q3. What is your MOQ?
A: MOQ is 1 pcs, but custom products are higher. Different products
have different MOQs. Welcome to inquire our products and MOQ.
Q4. Do you have inventory items that can be sold or customizable?
A: Yes, we have almost all jewelry display boxes and boxes, bags
and bags. We can also customize the logo, size, material and color
according to your requirements.
We can customize your logo on the product. If your quantity can
reach our MOQ, we can print your logo for free.
Q5. what is your sampling fee policy?
A: If we have a stock sample, you can pay a small sample fee, which
is usually less than $10 for a retail price. If we do not have
inventory , then you should pay $30-40. In any way, all sample fees
will be returned after you confirm the bulk order. Sample freight
is charged by the shipping company and the customer should pay
Q6. My package was lost or damaged in the middle. What should I do?
A: Please contact our support team or sales staff. We will confirm
your order with the packaging and quality inspection department. If
it is our problem, we will refund or re-product or resend it to
you. We apologize for any inconvenience!
Q7. Which payment method is feasible?
A: PayPal (Sample Fee, Stock Goods or Order Value is less than
US$500) Western Union Money Transfer T/T (At least 50% deposit
before shipment, 50% for stock delivery, 100% payment for
inventory) Good Picture) L/C (very large orders)H
Q8. Could you do the design for us ?
A: Yes, we have a professional team having rich experience in
design our products. You can tell us the ideas, we will help to
carry out your idea into perfect boxes.
